The organisation

Supply Nation is the Australian leader in supplier diversity, established in 2009 to connect our membership of Australia’s leading brands and government with Indigenous businesses across the country.

Supply Nation’s rigorous registration and certification processes ensure our members can be confident of Indigenous ownership. With Indigenous businesses active in every state and territory, in every industry sector, Supply Nation has been central to the growth of a new economic force.

Supply Nation is proud to be the first and pre-eminent supplier diversity organisation in Australia. Supply Nation maintains its vision of a prosperous, vibrant and sustainable Indigenous business sector, and believes that a collaborative and united approach is the key to achieving real change.

Key behaviours and values

Supply Nation’s values guide the way we work without members and suppliers, within our communities and with each other. Through integrity, accountability, collaboration, excellence and empowerment, we create a culture where ideas flourish and a difference is made. We work together to transform the Indigenous business sector.

Integrity 

We care deeply about what we do and how we do it. We stand up for what we believe in.

Accountability 

We take responsibility for our own actions. We honour our commitments.

Collaboration 

We work together as a unified team to produce the best results for our customers.

Excellence

We are committed to consistent professionalism as a positive, flexible and responsive, innovative and efficient team.

Empowerment 

We create and promote a culture where all may thrive.

Position Summary

Supply Nation is the Australian leader in Supplier Diversity and provides a direct business to business purchasing link between corporate Australia, government agencies and Indigenous owned businesses.

Reporting to the Head of Membership (VIC, ACT, WA, SA, TAS), the overall objective of the position is to ensure that members and Indigenous business increase their levels of business activity with each other.

The primary responsibility is to drive the development of a sustainable and prosperous Indigenous enterprise sector in Australia.

This will be achieved by providing a key point of connection between Supply Nation member organisations and Indigenous businesses that provide goods or services to fulfill those organisations’ procurement requirements.

Working within your assigned region, and with the membership team, your key tasks include building and maintaining strong relationships with out government and corporate sector members (including procurement managers, corporate social responsibility managers and/or purchasing officers) as well as with Indigenous businesses who are Registered or certified with Supply Nation in order to facilitate contracts and purchases where possible.

The functions of position will continue to evolve with the needs of the organisation and our stakeholders.

Key responsibilities 

Membership

Utilising the Membership Account Management Model Policy and Procedure Manual, work closely with Supply Nation members in your region to drive opportunities for Indigenous business to supply products or services to them. This includes:

•  Acquisition, Initiation, On-boarding and Retention tasks for all new member organisations in your region
• Building and maintaining close relationships with key member contacts
• Establishing your value as a Supplier Diversity expert with our members
• Providing matching services to introduce relevant Indigenous businesses to Supply Nation members
• Assisting members achieve their Supplier Diversity objectives, through training, mentorship, knowledge, best practice and provision of relevant tools and systems.

Cross Functional 

•  Develop and maintain relationships with potential and current partner organisations in your region
• Work with other units to achieve broader Supply Nation and Indigenous Enterprise Development goals
• Work collaboratively with government and corporate stakeholders and our partner organisations to increase the capacity of Indigenous businesses
• Brief the Supply Nation Member Services team and other teams on newly certified businesses and member organisations
• Maintain the accuracy and completeness of information contained in Supply Nation’s customer relationship management system (CRM) for every interaction to fulfill data management KPIs
• Work effectively and collaboratively with other team members
• Project work and other duties as identifies and negotiated with your line manager

Workplace Health & Safety

•  Maintain a clean and safe work environment while complying with all safety policies and procedures
• Escalate all workplace accidents and hazards to line manager, and implement immediate action for identified hazards if able to do so;
• Participate in workplace consultative meetings and recommend improvements to relevant work place health and safety practices within the workplace

Key Selection Criteria 

Specialist Knowledge and Attributes

• Demonstrated knowledge and understanding of Indigenous societies, cultures and issues affecting Indigenous Australians in business
• Demonstrated ability to interact with all levels of business form C-suite to operations
• Demonstrated knowledge and understanding of small to medium business enterprises
• Excellent level of competence in using Microsoft Office applications

Knowledge, Skills and Experience

• Demonstrated high level communication, analytical and liaison skills; particularly skills relevant to working with Indigenous communities and other key stakeholders
• Ability to assess the appropriate information to provide, and/or services to refer with little external direction
• Demonstrated experience in supporting strong working relationships both internally and externally
• High level administrative skills including the ability to prepare reports, business letters and general correspondence
• Well-developed interpersonal skills demonstrating a positive approach to client service and managing expectations of Supply Nation members, partners and suppliers
• Demonstrated knowledge, or the ability to rapidly acquire knowledge, of different business models and company structures
• Ability to learn and work with procurement teams (previous experience with procurement teams is desirable)

Additional Requirements 

• A current driver’s licence
• Attendance at after hours’ meetings may be required
• Interstate travel will be required
• Ability to work cross functionally and across geographies