Senior Coordination Officer – Affirmative Measures Indigenous

  • Location:
  • Salary:
  • Posted:
    3 months ago
  • Category:
  • Deadline:
Reference: DVAO1176
Position Number: 62211243
Job Title: Senior Coordination Officer – Affirmative Measures Indigenous
APS Level: APS Level 6
Division: Client Engagement and Support Services Division
Branch: Executive
Section: Executive
Location: Canberra
No. of staff directly supervised: 2-3
Immediate Supervisor: Assistant Director

Note that the Department’s Enterprise Agreement sets outs the terms and conditions of employment within DVA, including remuneration, relocation and other aspects of working in DVA.

Contact Officer Details:

For any job related information required after reading the selection documentation, please contact Liz Walters, Executive Officer, Client Engagement and Support Services Division
(02) 6276 4552 or

Where to lodge Applications:

To apply go to and complete the on-line application by 11.30pm DST Thursday, 21 November 2019.

For more information:

Contact or phone 1300 555 246.



The Department of Veterans’ Affairs (DVA) exists to meet the Nation’s commitment to care for our veteran and defence service community—the men and women who have served Australia in times of war and conflict as well as peacetime.  We do this through programs of care, compensation, commemoration, income support and Defence support services.  Our aim is to ensure enhanced self-sufficiency, quality of life, financial wellbeing and community recognition for those we support.

DVA is both a policy and service delivery agency with an annual budget in excess of $12 billion.  We have strong relationships with Australian ex-service organisations, the Department of Defence, the international veteran community and international veterans’ administrations.

DVA’s vision is to be a responsive and flexible organisation, efficiently delivering high quality, connected services to all generations of veterans and the wider veteran community.

DVA’s cultural vision, underpinned by the APS Values of ICARE, are:

  • We know our clients,
  • We are future focused,
  • We walk the talk,
  • We are connected and we work together, and
  • We are capable and empowered to deliver



The Client Engagement and Support Services Division is the gateway for veterans and their families to access services that will maintain and enhance their quality of life by improving their physical and mental wellbeing.

CESS Division is made up of four branches and an executive directorate:

  • Client Coordination & Support Branch,
  • Client Access & Rehabilitation Branch,
  • Client Channels Branch,
  • Provider Engagement & Management Branch, and
  • Client Programs Branch.



Position Number: 62211243
Job Title: Senior Coordination Officer – Affirmative Measures Indigenous
APS Level: APS Level 6
Division: Client Engagement and Support Services
Branch Executive
Section: Executive
Location: Canberra
Immediate Supervisor: Assistant Director

In accordance with the principles of workplace diversity, Workplace Health and Safety (WH&S), participative work practices and values, and under limited supervision and within the standards for positions at this level, the Senior Coordination Officer is responsible to an Assistant Director, for these duties.

The successful applicant will undertake work under limited direction and with reasonable autonomy.  You will be responsible for the delivery of timely, efficient and effective administration and coordination tasks that are complex in nature.  You will work as part of a team to ensure effective information workflow in a high volume, sensitive environment.


1.      Manage complex projects and work activities with minimal supervision to produce high quality results.

2.      Write and review minutes, papers, briefs, responses to Ministerial correspondence, and provide input to parliamentary briefs and documentation.

3.      Manage the coordination inbox, including assessing and prioritising emails and delegating as appropriate to ensure timely and effective business operations.

4.      Set priorities for the work area, maintain team cohesion, and ensure quality of outputs, including managing performance and developing others.

5.      Manage Parliamentary Document Management System (PDMS), especially coordinating and allocating Ministerial Correspondence.

6.      Developing and implementing appropriate systems, procedures and controls to enhance the accuracy, timeliness and workflow.

7.      Undertaking filing and records management functions ensuring records are accurate, complete and are managed in accordance with departmental policy.

8.      Liaise with key internal and external stakeholders, providers and government agencies on a range of various issues including with senior staff and the Minister’s Office.

To be successful in this role you will possess both initiative and judgement in the application and improvement of practices and procedures.  You will have strong communication and organisational skills and will exercise sound judgement, a high degree of initiative and discretion in setting priorities and managing workflows.  You will collaboratively work with others and build productive relationships to achieve results in a busy, fast paced, sensitive environment.


Your application will also be assessed against the (APS 6) Integrated Leadership System (ILS).

The five core capability clusters for the pathway for APS levels are:

  • Supports strategic direction

This role requires a demonstrated ability to achieve the strategic aims of an organisation at a corporate and a local level, to harness information and opportunities, and show a well-developed sense of judgement.

  • Achieves results

Ability to achieve results in a complex, high paced and changing environment; to operate effectively under pressure to meet deadlines. The ability to effectively use individual and team capabilities, to respond effectively to competing priorities and ensure positive outcomes are critical.

  • Supports productive working relationships

Team player who is able to work proactively and with limited supervision to deliver quality outcomes.  Proven track record in engaging and collaborating with internal and external stakeholders to achieve positive outcomes.

  • Displays personal drive and integrity

A knowledge of and demonstrated commitment to the principles and practices of quality, workplace diversity, WHS and participative work practices and a principled approach to the APS Values and Code of Conduct at all times. In a constantly changing environment you will need to show resilience and a strong commitment to learning and self-development, embracing challenging new opportunities and leading by example.

  • Communicates with influence.

Highly developed communication skills including liaison, writing and negotiation skills that enable partnerships with clients and stakeholders. Proven ability to communicate messages in a clear, concise and articulate manner. Demonstrated attention to detail.

To learn more about the ILS click here.


Candidates apply by submitting a 1,000 word statement of claims, also known as a ‘one page pitch’ along with their curriculum vitae.

Candidate’s statement of claims outline their skills, knowledge and experience and why they should be considered for the role taking into consideration the duty statement and selection criteria.